{"id":618,"date":"2025-11-13T13:37:37","date_gmt":"2025-11-13T13:37:37","guid":{"rendered":"https:\/\/www.fragranceonline.co.za\/?page_id=618"},"modified":"2025-11-13T13:39:23","modified_gmt":"2025-11-13T13:39:23","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.fragranceonline.co.za\/?page_id=618","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"618\" class=\"elementor elementor-618\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86c93cc e-flex e-con-boxed e-con e-parent\" data-id=\"86c93cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d01a7f1 elementor-widget elementor-widget-text-editor\" data-id=\"d01a7f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Introduction<\/strong><\/p><p>At <strong>Fragrance Online<\/strong>, we value the privacy and security of our customers\u2019 personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the South African POPIA (Protection of Personal Information Act). By using our website, you agree to the practices described in this policy.<\/p><ol><li><strong> Information We Collect<\/strong><\/li><li><strong> Personal Information<\/strong><\/li><\/ol><p>When you make a purchase or create an account, we may collect:<\/p><ul><li>Name and surname<\/li><li>Email address<\/li><li>Contact number<\/li><li>Delivery address<\/li><li>Payment details (secured through third-party payment gateways)<\/li><\/ul><ol><li><strong> Automatic Data Collection<\/strong><\/li><\/ol><p>We may also collect data automatically when you visit our website, including:<\/p><ul><li>IP address<\/li><li>Browser type<\/li><li>Device information<\/li><li>Pages visited and time spent on our website<\/li><\/ul><ol start=\"2\"><li><strong> How We Use Your Information<\/strong><\/li><\/ol><ul><li><strong>Order Processing:<\/strong>\u00a0To process, confirm, and deliver your orders.<\/li><li><strong>Customer Support:<\/strong>\u00a0To respond to inquiries, support requests, and improve your shopping experience.<\/li><li><strong>Marketing:<\/strong>\u00a0To send promotional offers, newsletters, or updates if you opt-in.<\/li><li><strong>Website Improvement:<\/strong>\u00a0To analyze usage patterns and enhance website functionality.<\/li><li><strong>Legal Compliance:<\/strong>\u00a0To comply with legal obligations and prevent fraud.<\/li><\/ul><ol start=\"3\"><li><strong> Sharing Your Information<\/strong><\/li><\/ol><p>We do not sell or rent your personal information. However, we may share data with:<\/p><ul><li>Payment service providers (for transaction processing)<\/li><li>Delivery partners (for shipping your orders)<\/li><li>Law enforcement or regulatory authorities when required by law<\/li><li>Service providers working on our behalf, under strict confidentiality agreements<\/li><\/ul><ol start=\"4\"><li><strong> Data Security<\/strong><\/li><\/ol><p>We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and restricted access controls. Regular security audits are conducted to maintain data integrity.<\/p><ol start=\"5\"><li><strong> Your Rights and Choices<\/strong><\/li><\/ol><p>Under POPIA, you have the right to:<\/p><ul><li>Access the personal data we hold about you<\/li><li>Request correction or deletion of your data<\/li><li>Withdraw consent at any time (by contacting us)<\/li><li>Object to processing your data for marketing purposes<\/li><\/ul><p>To exercise these rights, please contact us at [contact email\/phone].<\/p><ol start=\"6\"><li><strong> Data Retention<\/strong><\/li><\/ol><p>We retain your personal data only as long as necessary for the purpose it was collected or as required by law. Once no longer needed, your data is securely deleted.<\/p><ol start=\"7\"><li><strong> Cookies and Tracking Technologies<\/strong><\/li><\/ol><p>Our website uses cookies to enhance user experience. You can manage cookies through your browser settings. Cookies help us analyze website traffic and customize content.<\/p><ol start=\"8\"><li><strong> Changes to This Policy<\/strong><\/li><\/ol><p>We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. When updated, the effective date will be revised. We encourage you to review this policy regularly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction At Fragrance Online, we value the privacy and security of our customers\u2019 personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the South African POPIA (Protection of Personal Information Act). By using our website, you agree to the practices described in this policy. Information We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/pagebuilder.php","meta":{"zakra_page_container_layout":"customizer","zakra_page_sidebar_layout":"customizer","zakra_remove_content_margin":false,"zakra_sidebar":"customizer","zakra_transparent_header":"customizer","zakra_logo":0,"zakra_main_header_style":"default","zakra_menu_item_color":"","zakra_menu_item_hover_color":"","zakra_menu_item_active_color":"","zakra_menu_active_style":"","zakra_page_header":true,"_eb_attr":"","footnotes":""},"class_list":["post-618","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | Fragrance Online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fragranceonline.co.za\/?page_id=618\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy | Fragrance Online\" \/>\n<meta property=\"og:description\" content=\"Introduction At Fragrance Online, we value the privacy and security of our customers\u2019 personal information. 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